Top Takeaways

Listen on Apple Podcasts

https://www.youtube.com/watch?v=oj27QI0oDzw


Kristen Wiley | @TheKristenWiley

Nicole Beals | @TechmateTechs

Kristen Wiley, Statusphere on Customer Success

Customer Success Mindset

Customer Lifecycle

  1. Interest (Customers learn about you)